B- Technical question form
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Technical question
Date: [ / / ]
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1- PERSONAL INFORMATION
a) Name : [ ]
b) First name : [ ]
c) Post address : [ ]
d) e-mail address [ ]
2- SOFTWARE
a) Software*: Harmony Assistant / Melody Assistant
b) Version: [_._._]
(To know the software version, open the Apple menu on Macintosh or
the ? menu on PC and select the "About..." option)
c) Five first characters of your registration code
("None" if unregistered): _ _ _ _ _
3- HARDWARE
A) Computer model (on PC, processor and frequency):
[ ]
B) RAM memory amount: [ ]Megabytes (Mb)
C) Total capacity of the hard disk: [ ]
free space: [ ]
D) Operating system*:
MacOS (precise version) / Windows 3.1x / Windows 95 / Windows 98 /
Windows NT4 /Other (precise)
E) Sound card model (PC only): [ ]
F) MIDI interface*: Yes/No
a) Type of MIDI device*:
Synthesizer/Expander/Mute keyboard
b) Model: [ ]
G) Printer type: [ ]
Printer driver version (if available): [ ]
4- REQUIRED INFORMATION DESCRIPTION
A) What your question is about*:
Installation / Editing / Tune listening / Saving / Printing /
Documentation / Other (precise)
B) Precise description of what you need to do:
[ ]
C) List of operations already performed to accomodate your needs
without success:
[ ]
D) If you attached files to this report, list and description :
[ ]
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