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Introduction
How to generate a PDF?
Menus
Document
Preferences
Expert mode
Kooplet search
Command Line version
Amendments
Mixer
Virtual Keyboard
What's new?
Limits
FAQ
Appendices
Problem report
Software license
Order
Greetings
Printable manual


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Problem report



If you encounter specific issues that you can't solve, of if you need something precise that can't be fulfilled by PDFtoMusic, you can contact us, we'll do our best to help you.

Before all:

Ensure that you actually own the most recent version of the program (see our website).
If not, download the new version then check whether your problem still occurs.


How to contact us?


    Either :

  • Send an e-mail to this address "pdftomusic@myriad-online.com", describing your hardware and software configuration, as well as the problem you encounter, as precisely as possible.

    You can also send an e-mail directly from the application, through the "Internet" sub-menu. Please don't hesitate to add a file, as short as possible, that enables us to reproduce the problem

  • Send a regular post mail to Myriad, 26 rue Michel de Montaigne, F-31200 Toulouse, France. However, if you have access to the Internet, e-mail is recommended.

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