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Senden Sie uns die so entstandene Datei mit der Problembeschreibung
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Anmerkung :
Das Zeichen Stern (*) bedeutet, daß die
nicht zutreffenden Angaben gelöscht werden sollen.
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Problem Report
Date: [ / / ]
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1- PERSONAL INFORMATION
a) Name: [ ]
b) First name: [ ]
c) Post address: [ ]
d) e-mail address: [ ]
2- SOFTWARE
a) Software*: Harmony Assistant / Melody Assistant
b) Version: [_._._]
(To find the software version, open the Apple menu on Macintosh
or the ? menu on PC and select the "About..." option)
c) Five first characters of your registration code ("None" if
unregistered): _ _ _ _ _
3- HARDWARE
A) Computer model (on PC, processor and frequency): [ ]
B) RAM memory amount: [ ]Megabytes (Mb)
C) Total capacity of the hard disk: [ ]
free space: [ ]
B) Operating system *:
MacOS (precise version) / Windows 3.1x
/ Windows 95 / Windows 98 / Windows NT4 /Other (precise)
D) Sound card model (PC only): [ ]
E) MIDI interface*: Yes/No
a) Type of MIDI device*:
Synthesizer/Expander/Mute keyboard
b) Model: [ ]
F) Printer type: [ ]
Printer driver version (if available): [ ]
G) System extensions list (installed anti-viruses, programs in
the Start folder, screen savers, etc.):
[ ]
H) Are you connected to a network* ? Yes/No
a) Network type: [ ]
b) Does the problem only occur when connected/unconnected
to network* ?
Connected/Unconnected/Both
4- PROBLEM DESCRIPTION
A) Problem kind*:
Installation / Program launching / Editing / Tune
listening / Saving / Printing / Other (precise)
B) Can the problem be reproduced each time*: Yes/No
C) Precise description of the conditions the problem occurs under:
[ ]
D) Symptom description (displayed message...)
[ ]
E) Does the problem persist after another complete software installation*?
Yes/No
F) Does other software installed on your computer suffer from
the same kind of problem*? Yes/No
G) If you attached files to this report, list and description:
[ ]
--- End of problem report form. Send it to report@myriad-online.com
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