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Technical information form
Copy the text and paste it into a new file created, for example, with SimpleText on Macintosh or Notepad in Windows.
Then fill in the blank fields, or erase the inappropriate ones.

Copy this text to an e-mail and send it.
You can also attach one or several files to help us to reproduce your problem.
 

Note : 
The star ( * ) character means delete as appropriate.
Replace the underscore ( _ ) with your answers.
Between the brackets ( [ ] ) type in the text you want to send us (on as many lines as you need)
 
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                    Technical question
                       Date: [ / / ]
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1- PERSONAL INFORMATION

a) Surname : [ ]
b) First name : [ ]
c) Postal address : [ ]
d) e-mail address [ ]

2- SOFTWARE

a) Software*: Harmony Assistant / Melody Assistant

b) Version: [_._._]
(To find the software version, open the Apple menu on the Macintosh or the ? menu on the PC and select the "About..." option)

c) The first five characters of your registration code ("None" if unregistered): _ _ _ _ _

3- HARDWARE

A) Computer model (if PC, processor and speed): [ ]

B) Amount of RAM memory: [ ]Megabytes (Mb)

C) Total capacity of the hard disk: [ ]
free space: [ ]

D) Operating system*:
MacOS (precise version) / Windows 3.1x / Windows 95 / Windows 98 / Windows NT4 /Other (precise)

E) Sound card model (PC only): [ ]

F) MIDI interface*: Yes/No
a) Type of MIDI device*:
Synthesizer/Expander/Dumb keyboard
b) Model: [ ]

G) Printer type: [ ]
Printer driver version (if available): [ ]
 

4- DESCRIPTION OF INFORMATION REQUIRED.

A) What your question is about*:
        Installation / Editing / Playing / Saving / Printing / Documentation / Other (precise)

C) Precise description of what you are trying to do:
[ ]

D) List of operations already performed to do what you want without success:
[ ]

E) If you have attached files to this report, list and description :
[ ]
--- End of Technical Info form. Send it to report@myriad-online.com ---


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