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Sales Terms and
Conditions
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This agreement contains the terms and conditions that apply to
orders for products which you (the "Customer") purchase from
Myriad. By accepting delivery of the products described on the
invoice, the Customer agrees to be bound by and accepts these terms
and conditions. These terms and conditions are subject to change
without prior written notice at any time at Myriad's sole
discretion.
Order conditions / Payment
modes
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You can purchase items directly from Myriad or use a secured credit
card payment processing service. On-line payment on the Internet is
performed using an SSL secured transaction. Data recorded by the
payment system are considered as unique proof of purchase.
Conditions for cheques, cash and money order payments from
countries outside France are subject to change without prior
notice. We recommend the customer to read carefully the
instructions in the "Order page"
of the Myriad Website before using such a payment method.
Exchanges, return and
cancellation
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According to article L121-16 of French law, the Customer can return
the ordered goods at his own cost, in their
original condition and carefully packed within seven days
after the goods have been delivered. In such cases, the product
will be refunded.
This DOES NOT APPLY TO LICENSES AND DOWNLOADED FILES. SOFTWARE FEES
ARE NON-REFUNDABLE.
Security and Privacy
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Your credit card and other details are NOT
stored on the Myriad site. Shopping by credit card on the Myriad
site is safe, no one has ever been defrauded shopping from this
site. Your details are for our use only. We NEVER disclose your
details to third parties for their own use.
In no event does Myriad have
access to confidential information from the Customer's credit
card.
Delivery
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Except when temporarily unavailable, products are shipped within
two working days, via regular postal delivery or any other
service.
Actual delivery time depends, among other factors, on the
Customer's address.
If the ordered item is a personal license and the Customer provided
his e-mail address when ordering, the personal license will be sent
by e-mail.
Prices / Shipping and handling
costs
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All prices are expressed in euros, and
include VAT where applicable. If by
mistake, we have under-priced an item, we will not be liable to
supply that item to you at the stated price, provided we notify you
before we dispatch the item concerned. You will then be able to
cancel your order.
Our prices include shipping and handling worldwide.
Any Customer not residing in France is considered as an importer.
Toll, local taxes or any other extra fees are therefore not
included in the ordering price. We suggest that before ordering
items from Myriad, foreign customers should make enquiries about
any payments or declarations that they are required to make.
Force majeure
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Myriad shall not be liable for any
damage as a result of any delay or failure to deliver due to any
cause beyond the Seller’s reasonable control, including,
without limitation, act of the Buyer, act of terrorism, embargo or
other governmental act, regulation or request, fire, accident,
strike, slowdown, war, riot, delay in transportation, or inability,
due to Bio Threat Alert, to obtain necessary labor, materials or
manufacturing facilities.
In the event of any such delay the date of delivery shall be
extended for a period equal to the time lost because of the
delay.
The Buyer’s exclusive remedy for other delays and for
Myriad’s inability to deliver for any reason shall be
termination of the affected agreement.
Property
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Neither exchange, nor partial or total refund can be claimed for
the software license after Customer has received and read his
personal registration code.
Myriad reserves the right to invalidate and to lock at any moment
the personal registration code of the Customer following an illegal
distribution of this code or a default in the complete payment of
the software license.
In no event will Myriad be liable for any direct or indirect
consequence of the invalidation and locking of a personal
registration code following a default in payment or an
illicit distribution of the personal code.
Warranty
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Myriad's standard warranty applies. Myriad makes no warranty,
express or implied, including any implied warranty of
merchantability or fitness for a particular purpose, with respect
to the products sold herein.
In particular, because of the wide diversity of hardware and
software configurations, Myriad cannot guarantee that their
software programs run properly on any computer.
Disputes
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All disputes under any contract concerning the goods not otherwise
resolved between Myriad and the Customer shall be resolved in a
court of competent jurisdiction in the locality of Myriad’s
place of business, i.e. Toulouse, France, and in no other
place.
The Customer agrees to appear in any such action and hereby
consents to the jurisdiction of such court. No action, regardless
of form arising out of or in any way connected with the product
furnished, or services rendered by Myriad may be brought by the
Customer, more than one (1) year after the cause of action has
accrued.
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