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 Order/Delivery



If I order Harmony Assistant, do I need to order Melody Assistant too?

No, all the capabilities of Melody Assistant are included in Harmony Assistant.


I would like to receive my registration code quickly. How to proceed?

Use the credit card payment method and provide a valid e-mail address.


Do you have resellers in my city or country?

No. Our prices are low because we sell directly from designer to customer without using the traditional sale schemes.


If I pay on the Internet, what will be the delay for receiving my license number?

In average, two working hours in our time zone (+1 GMT).


I payed on the Internet and I still do not have received anything. Why?

You should have received an e-mail, even if your payment has been refused by your bank.
If you do not receive any e-mail then probably you provided a wrong e-mail address, or you set up an anti-spam filter that blocks our messages.


If I purchase through "snail mail", what will be the delay for receiving my license number via e-mail?

In average, two working days after we receive your payment.

If I purchase through bank transfer, what will be the delay for receiving my license number via e-mail?

In average, two working days after we receive from our bank the confirmation for your transfer.


What are the shipping and handling charges?

There are no such charges.
 

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