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Nov 25th, 2017, 9:07am 
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   Help needed. How to make fresh install correctly?
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   Author  Topic: Help needed. How to make fresh install correctly?  (Read 211 times)
express
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Help needed. How to make fresh install correctly?  
« on: Oct 13th, 2017, 8:54pm »
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Since about half a year I have had a problem of copying complete bars as described earlier (see my earlier topic at http://www.myriad-online.com/cgi-bin/bbs/YaBB.pl?board=news;action=displ ay;num=1491500162 ).  
 
The problem remains and it seams I am the only one having this kind of problem.  
 
My computer is up to date - running the latest Windows 10 build (issued only a few days ago). I have tested all possible HA versions including the latest 9.8 RC1. Nothing helps. So definitely there must be some kind of error in my configuration of ACAMPREF-files.  
 
I do have the HA and Virtual Singer ID numbers. So fresh install could easily be done.  
 
My question is: In which order I should proceed to make a fresh install? Has anyone done the fresh install? Please advice.
 
However there is one problem. I think I have to uninstall Gold Sound Base first. And if I remember it correctly Gold Sound Base has a personal ID number as well and that ID number is written on the face of the CD-disc containing the Gold Sound Base. If this is the case I will have a problem, because while moving from Europe to South America I had to abandon many things including the Gold Sound Base disc.  
 
So while uninstalling Gold Sound Base will the process tell me the ID of the Gold Sound Base ? Has anyone uninstalled the Gold Sound Base?
    
 
 
« Last Edit: Oct 13th, 2017, 8:58pm by express » offline

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Geo
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Re: Help needed. How to make fresh install correctly?  
« Reply #1 on: Oct 13th, 2017, 9:06pm »
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Bonsoir
 
Désinstaller (uninstall) HA avec la procédure standard de Windows 10 : clic droit sur l'icône, tout en haut du mesnu contextuel : uninstall.
Puis effacer le dossier ACAMPREF qui est dans :
C:\Users\[your name]\AppData\Roaming
 
La base Gold s'installe sans code si vous avez l'exe.
 
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express
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Re: Help needed. How to make fresh install correctly?  
« Reply #2 on: Oct 23rd, 2017, 3:37am »
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Thanks Geo for your very fast reply.
 
After fresh reinstall of Windows I have also made a fresh reinstall of Harmony Assistant.  
 
Now the copy problem described above has been solved.  
But as a result of reinstalling I also remain without Gold Sound Base for the moment...
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Tony Deff
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Re: Help needed. How to make fresh install correctly?  
« Reply #3 on: Oct 23rd, 2017, 4:08pm »
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Check that your configuration matches the location of your Gold soundbase...
 
Configuration > Global setup > Paths (4th from bottom of menu)
 
This path should show your installed disc drive path ...\Soundbase\GMDigit
Then check that this file exists at this location and is about 1GB
 
 
Also, this might be of help...
 
on Jan 25th, 2017, 6:52pm, rbek wrote:
When I start Harmony, it cannot find the Gold database. I installed Gold again and it still was not found.  
 
Then I removed Harmony and installed it again. For some reason, it then worked. But at some point it was gone again. Anyone has this problem with HA and Windows 10?

 
on Jan 25th, 2017, 7:07pm, Didier Guillion wrote:
In Configuration menu> Sound base, what is displayed ? What is selected ?

 
http://www.myriad-online.com/cgi-bin/bbs/YaBB.pl?board=goldbase;action=p ost;num=1485441706;quote=1;title=Post+reply;start=0
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express
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Resolved: Help needed. How to make fresh install correctly?  
« Reply #4 on: Oct 23rd, 2017, 8:32pm »
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Thanks Tony Deff.  
 
With your advice I was able to recover also Gold Sound Database.  
A great relief for me...
 
Reinstall of Windows leaves all earlier files in Windows.old map.
 
All I really needed to do was to copy the Gold Sound Database file to the right location as indicated by you.
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